Acceptable Use Policy

This Acceptable Use Policy covers the services, systems, websites, hosting environments, tools, platforms, and technologies provided or managed by Digital Afterlabs LLC under any applicable agreement, Service Schedule, Statement of Work, proposal, invoice, or related service documentation. These are collectively referred to in this policy as the "Services."

This policy is designed to protect Digital Afterlabs LLC, our clients, our vendors, third-party platforms, and the broader Internet community from unethical, irresponsible, abusive, harmful, or illegal activity.

Clients or users found engaging in activities prohibited by this Acceptable Use Policy may be subject to service restriction, service suspension, account termination, removal of access, or other remedial action. In extreme cases, we may be legally required or permitted to report such activity to the appropriate authorities.

Fair Use

Digital Afterlabs LLC provides Services with the expectation that use will remain consistent with normal business use, the applicable Service Schedule, Statement of Work, proposal, invoice, or related service documentation.

If use of the Services is excessive, abusive, disruptive, outside the agreed scope, or materially different from expected use, Digital Afterlabs LLC may charge additional fees, restrict capacity, modify service delivery, require a revised scope, or suspend Services where appropriate.

We are opposed to all forms of abuse, discrimination, rights infringement, unlawful activity, and any action that harms or disadvantages any group, individual, system, network, website, service, or resource. We expect our clients and, where applicable, their users, employees, contractors, representatives, customers, or end users to use the Services with similar intent.

Client Accountability

Clients are responsible for their own actions and for the actions of anyone who uses the Services with the client's permission, authorization, access, credentials, systems, accounts, websites, devices, or networks.

This responsibility also applies to unauthorized use of the Services resulting from the client's failure to maintain reasonable security measures, credentials, account controls, access restrictions, user management practices, or system safeguards.

By using or accepting Services from Digital Afterlabs LLC, clients agree to ensure compliance with this policy by anyone using the Services through the client's account, systems, access, website, hosting environment, cloud environment, network, or managed systems.

Complaints regarding the actions of a client or the client's users may be forwarded to the nominated contact or authorized representative for the client account.

If a client, user, end user, or anyone using the Services through the client violates this Acceptable Use Policy, Digital Afterlabs LLC reserves the right to suspend, restrict, terminate, disable, remove, or take remedial or preventative action regarding any affected Services, accounts, websites, systems, access, or related service components. To the extent permitted by law, no credit or refund will be available for interruptions, restrictions, suspensions, or terminations resulting from a violation of this Acceptable Use Policy.

Prohibited Activity

Copyright Infringement and Unauthorized Material

The Services must not be used to transmit, distribute, publish, host, store, upload, create, or make available any material in violation of applicable law or third-party rights. This includes, but is not limited to:

1. Any material protected by copyright, trademark, trade secret, privacy rights, publicity rights, or other intellectual property rights without proper authorization;
2. Any material that is unlawful, obscene, defamatory, fraudulent, misleading, threatening, abusive, or otherwise prohibited by applicable law;
3. Any material that violates export control laws, sanctions requirements, or other applicable legal restrictions; and
4. Any material that infringes upon the rights, privacy, security, or intellectual property of Digital Afterlabs LLC or any third party.

The client is solely responsible for all material the client or its users input, upload, disseminate, transmit, create, publish, store, provide, or make available through or in connection with the Services. The client is also responsible for obtaining any required legal permission, license, or authorization to use any content, images, files, software, trademarks, logos, media, or other materials included in such content.

Spam and Unauthorized Message Activity

The Services must not be used to send unsolicited bulk messages, commercial messages, spam, phishing messages, deceptive communications, or unauthorized communications in violation of applicable laws or regulations.

This includes, but is not limited to:

1. Sending spam or unsolicited bulk messages;
2. Soliciting recipients from spam sent through other providers;
3. Collecting replies to spam sent through other providers;
4. Using the Services to host, support, redirect, or promote spam activity;
5. Using purchased, rented, scraped, or unauthorized email lists, phone number lists, or contact databases; and
6. Operating unconfirmed mailing lists, text messaging lists, or similar messaging lists without proper consent.

All messaging lists operated through or in connection with the Services must be confirmed opt-in where required by law. Verification of the email address owner's, telephone number owner's, or recipient's permission must be maintained for the lifespan of the messaging list.

This spam and unauthorized messaging policy applies to messages sent using the Services, as well as messages sent from any network by the client or any person acting on the client's behalf that directly or indirectly refer recipients to a website, domain, system, account, service, or platform hosted, maintained, supported, or managed through the Services.

Unethical, Exploitative, and Malicious Activity

The Services must not be used to advertise, transmit, host, distribute, provide, or make available any software, program, product, service, tool, content, or resource designed to violate this Acceptable Use Policy or the acceptable use policy of any other provider.

Prohibited activity includes, but is not limited to:

1. Facilitating spam, phishing, spoofing, or unauthorized messaging;
2. Network sniffing, ping flooding, packet spoofing, flooding, mail-bombing, denial-of-service attacks, distributed denial-of-service attacks, or similar disruptive activity;
3. Attempting to access any account, system, network, website, server, application, data, or electronic resource without authorization;
4. Hacking, cracking, credential theft, credential stuffing, account takeover, phishing, social engineering, or similar unauthorized access activity;
5. Intentionally or recklessly introducing viruses, malware, ransomware, worms, Trojan horses, malicious scripts, or harmful code into any system, website, network, account, device, or service;
6. Harassing, threatening, abusing, intimidating, defaming, discriminating against, or infringing upon the rights of any group or individual;
7. Using the Services to attack, disrupt, scan, overload, compromise, interfere with, or gain unauthorized access to any third-party system, website, network, account, service, or platform;
8. Performing vulnerability scanning, penetration testing, security testing, load testing, stress testing, or similar activity against Digital Afterlabs LLC systems, hosted environments, client systems, websites, networks, or third-party systems without prior written authorization;
9. Obtaining or attempting to obtain services from Digital Afterlabs LLC with the intent to avoid payment;
10. Using Digital Afterlabs LLC systems, Services, facilities, or managed environments to obtain or attempt to obtain services from another provider with the intent to avoid payment;
11. Unauthorized access, alteration, disclosure, destruction, copying, misuse, or attempted misuse of information about Digital Afterlabs LLC, clients, users, vendors, or third parties;
12. Interfering with the use of Digital Afterlabs LLC systems, Services, websites, hosted environments, networks, or managed systems by other clients or authorized users;
13. Publishing, transmitting, hosting, or linking to content that incites violence, threatens health or safety, exploits minors, contains child sexual abuse material, or violates applicable law;
14. Any act or omission in violation of consumer protection, privacy, cybersecurity, data protection, export, sanctions, or other applicable laws or regulations; and
15. Any violation of a person's privacy, security, intellectual property rights, or legal rights.

The Services may not be used by any person or entity involved in, reasonably suspected of involvement in, or supporting activities related to illegal gambling, terrorism, narcotics trafficking, arms trafficking, human trafficking, exploitation, sanctions evasion, or the proliferation, development, design, manufacture, production, stockpiling, or use of nuclear, chemical, biological, or other weapons of mass destruction, including missiles or related systems.

Unauthorized Use of Digital Afterlabs LLC Property

Clients and users may not impersonate Digital Afterlabs LLC, misrepresent a relationship with Digital Afterlabs LLC, misuse Digital Afterlabs LLC branding, or claim ownership of any Digital Afterlabs LLC property, including our name, logo, brand, website, materials, Services, tools, systems, documentation, or intellectual property.

Digital Afterlabs LLC property may not be used for fraudulent activity, misleading communications, unauthorized advertising, false endorsements, phishing, social engineering, or to improperly gain service, access, custom, patronage, or user trust.

Service Integrity and Security

Clients must not take any action that may compromise the integrity, security, reliability, availability, or performance of Digital Afterlabs LLC systems, client systems, hosted environments, websites, networks, platforms, vendors, or third-party services.

Clients are responsible for maintaining reasonable security practices, including appropriate password security, access controls, account management, user authorization, device security, and cooperation with reasonable security recommendations.

Digital Afterlabs LLC may restrict, suspend, or modify Services where continued access presents a security risk, operational risk, legal risk, vendor risk, or risk to Digital Afterlabs LLC, the client, other clients, third-party providers, or the public.

Reporting Violations

If you become aware of a violation of this Acceptable Use Policy, misuse of the Services, unauthorized access, abuse, security concerns, or unlawful activity involving Digital Afterlabs LLC systems or Services, please contact us using the information below.

Digital Afterlabs LLC
info@digitalafterlabs.com
(904) 831-8256

About This Policy

This policy outlines a non-exclusive list of activities and conduct that Digital Afterlabs LLC considers unacceptable, harmful, abusive, unlawful, or incompatible with our Services, systems, clients, vendors, and brand.

Digital Afterlabs LLC reserves the right to investigate suspected violations of this policy and to take appropriate remedial, preventative, or corrective action where necessary. Such action may include service restriction, service suspension, account termination, access removal, content removal, vendor notification, law enforcement notification, or other appropriate measures.

We reserve the right to modify this policy at any time by publishing the revised version on our website. The revised version will be effective from the earlier of:

• The date the client uses the Services after we publish the revised version on our website; or
• Thirty (30) days after we publish the revised version on our website.